Exchanges​

 

We will happily exchange any flip flops for you if required. We understand that you might want a different size or there might, in a very unlikely twist of events, be an issue with the flip flops.

We are definitely happy to swap them over for you, including free Royal Mail shipping when we send your replacement pair.

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Refunds

We can certainly do that for you. Refunds will be issued to the original payment method and will only be processed once we have received the returned item and deemed it to be in its original condition. Please note that refunds will exclude any postage paid by the customer. 

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What to do next​

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For all UK exchanges and refunds please email us. Let us know your order number, reason for returning, and whether you would like a refund or an exchange. We will then send you a Royal Mail QR code to take to your nearest Post Office for the lovely person at the counter to print your label for you. 

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Our Returns Policy

 

If you wish to return or exchange your Sea Sense Flip Flops, we must be notified of the product issue within 7 days of the delivery date and we must receive them within 28 days of receiving your order. They must be returned unworn and in their original condition (this includes all original packaging). 

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We agree to replace any product that is deemed to be a manufacturing fault or distribution mistake by us. However, we can’t always guarantee availability of the products you would like to exchange. In this instance a Sea Sense Flip Flops customer service representative will assist you in finding an alternative style.

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Returned Sea Sense Flip Flops that have been worn outside, damaged or altered from their original state will not be exchanged and will be returned to the customer. Additional postage and handling charges may apply.

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Please note that Sea Sense products purchased from other retailers, including department stores and specialty stores must be returned to the store where it was originally purchased and is subject to the return policy of that retailer.

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To keep the price of our flip flops down, for returns and exchanges from outside the UK, all costs will be the responsibility of the customer. For all exchanges and refunds outside the UK please email us.